Wait for Hotel Room

When a room is not provided to you at the AFHT hotel within 30 minutes of arrival. 

Claim under "claim not found" on nonservice time claim page.

REQUIRED DOCUMENTATION:

• YOU MUST CALL CMS AND HAVE YOUR REST ADJUSTED TO THE TIME YOU ARRIVED IN ROOM

• Name of front desk attendant or manager

• Time room was requested and received

• Reason no rooms were available or had to get a new room or if it was deemed to not constitute "suitable lodging" -  (see suitable lodging claim page). 

REQUIRED CLAIM LANGUAGE:

Claiming Basic Day on account having to wait through no fault of my ow, for more than 30 minutes after arriving at hotel (NAME). According to PLB 6312 Award 269 the Carrier is required to have suitable lodging provided no more than 30 minutes after arrival at the hotel. I was required to wait (TIME) until a room was made available. CMS was contacted at (TIME) to have my rest adjusted.